Rio Serrano Hotel + Spa - Torres del Paine National Park

$$$$||View on mapTorres del Paine National Park, ChileSector Rio Serrano, Torres del Paine National Park, Chile, .|
9.5
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Rio Serrano Hotel + Spa - Torres del Paine National Park
Sector Rio Serrano, Torres del Paine National Park, Chile, .·View on map
$$$$
Overall Score
Perfect
9.5Perfect
Comfort9.7
Location9.7
Cleanliness9.6
Facilities9.5
Staff9.5
Who stays here
Couples68%
Families19%
Groups9%
Solo4%

Overview

Overall Score
Perfect
9.5Perfect
Comfort9.7
Location9.7
Cleanliness9.6
Facilities9.5
Staff9.5
Who stays here
Couples68%
Families19%
Groups9%
Solo4%

Hotel + Spa at the entrance to Torres del Paine National Park

Location & Scenery

Rio Serrano Hotel + Spa Torres del Paine National Park sits 4 km from one of the main park entrances, offering direct views of the Paine Massif from rooms and common areas. The hotel grounds include an outdoor garden area overlooking the massif and a terrace with barbecue facilities. Guests can watch horses and cows grazing on the property while enjoying the mountain panorama.

Dining & All-Inclusive Program

The hotel offers a full-board dining program that includes complimentary breakfast, lunch, and dinner with regional specialties. The restaurant serves local wines from the property's cellar, and De Agostini Restobar provides drinks and cocktails. Guests can also enjoy complimentary wood-smoked lamb and sopapillas offered on select afternoons.

Wellness & Spa

The full-service spa provides body treatments, facials, massages, and access to a steam room, sauna, and indoor swimming pool with views of the Paine Massif. The spa includes a relaxation area, locker rooms, and spa packages that cover multiple treatments. Guests can use the fitness centre and public bath at no extra cost.

Activities & Excursions

The on-site tour desk, operated by The Massif, offers guided excursions such as the Base Torres hike, Grey Lake navigation, and horseback riding around the ranch. Guests can also join boat trips, hiking routes, and live music performances organized by the hotel. The property provides free filtered water stations and packed lunches for day trips, which must be ordered one day in advance.

Business & Family Facilities

Rio Serrano houses the largest conference center in Torres del Paine, with a 200-person capacity and technical equipment for meetings and events. The hotel offers indoor play areas, board games, and kids' meals for families traveling with children. Additional services include 24-hour reception, security, and a car mechanic for flat tires or other vehicle issues.

  • Location: 4 km from Torres del Paine park entrance, views of Paine Massif
  • Dining: Full-board program with regional specialties and local wines
  • Wellness: Full-service spa, indoor pool, sauna, steam room
  • Activities: The Massif guided hikes, boat trips, horseback riding
  • Business: Largest conference center (200-person capacity) in Torres del Paine
  • Family: Kids' menu, indoor play area, board games
Good to know
Check-in/Check-out
from 16:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs USD 1.0 per person. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Building
Number of rooms:211
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Room
  • Max:
    2 persons
  • Bed options:
    2 Single beds
  • Shower
  • Heating
Superior Double Room
  • Max:
    2 persons
  • Bed options:
    2 Single beds
  • Mountain view
  • Shower
  • Heating

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Restaurant

Welcome drink

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Hiking
  • Horseback riding
  • Billiard tables
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • All inclusive
  • Restaurant
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room view

  • Mountain view

Room features

  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Essential information about Rio Serrano Hotel + Spa

💵 Lowest room price 256 £
📏 Distance to centre 14.4 km
✈️ Distance to airport 77.4 km
🧳 Nearest airport Aeropuerto Teniente Julio Gallardo, PNT

Location

Sector Rio Serrano, Torres del Paine National Park, Chile, .
Address
The address has been copied.
Sector Rio Serrano, Torres del Paine National Park, Chile, .
Map view
Sector Rio Serrano, Torres del Paine National Park, Chile, .
  • City landmarks
  • Restaurants
Restaurant
Quincho Pampa Lodge
840 m

Reviews of Rio Serrano Hotel + Spa

The essence·from guest reviews·past 2 years

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One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
9.5/ 10
1,272 reviews
4.5/ 5
105 reviews
9.1/ 10
128 reviews

FAQ about Rio Serrano Hotel + Spa

Can we park our car at the Rio Serrano Hotel + Spa hotel?
Yes, guests of the Rio Serrano Hotel + Spa hotel can take advantage of a car park on site.
Does the 4-star Rio Serrano Hotel + Spa serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 4-star Rio Serrano Hotel + Spa.
What is the timeframe for check-in and check-out in Rio Serrano Hotel + Spa?
Guests of Rio Serrano Hotel + Spa can check in from 16:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in the hotel?
At the hotel, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What are the room types offered by the hotel?
The hotel provides such room types as Standard Room, Superior Room, and Standard Plus Double Room.
Which facilities are included in the rooms at the 4-star Rio Serrano Hotel + Spa hotel?
Most rooms at the 4-star Rio Serrano Hotel + Spa hotel include a flat-screen TV with satellite channels and feature private bathrooms with a hair dryer and a shower. At the same time, all suites boast sound-proofed windows as well as a writing desk.
Does the Rio Serrano Hotel + Spa hotel offer special amenities for people with disabilities?
Yes, at the Rio Serrano Hotel + Spa hotel there are wheelchair access and rooms with accessible facilities available for guests with special needs.
Which facilities does the Rio Serrano Hotel + Spa provide?
Top locations of the Rio Serrano Hotel + Spa include storage for belongings and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What are the spa options at the Rio Serrano Hotel + Spa hotel?
At a wellness centre and a spa lounge featured at the Rio Serrano Hotel + Spa hotel guests can receive such spa procedures as body scrub, pedicure, and manicure. Additionally, a treatment room, a steam room, and an indoor pool are offered on-site.
Is swimming pool available at the hotel?
Yes, the hotel features a swimming pool.
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Rooms and Guests2 Guests, 1 room